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Future Leaders Need To Learn About People, Not Just Technology
Recently, I was asked to build an on-line leadership course using the curriculum that I teach in a face-to-face 40-hour seminar. This...
Why "Active Listening" Helps the Counselor in Performance Counseling
Performance–centered counseling is a specific type of counseling to change the behavior of employees. It is used to improve...
Performance Counseling Should Be About The Behavior, Not the Person
As a police officer for 18 years on the mean streets of Modesto, CA, my job was to get people to stop doing some things they were doing,...
